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Returns & Exchanges

Returns and exchanges are accepted within 30 days of purchase, provided the following conditions are met:

Shipping for Returns

Orders placed with FREE Shipping: If you return your entire order, a standard $11.00 shipping and handling fee will be deducted from your refund.

Customers are responsible for return shipping costs. We recommend using a shipping method that includes tracking and/or insurance, as K-Bee Leotards is not responsible for returns that are lost or damaged in transit.

How to Return or Exchange an Item

If your return or exchange meets all of the requirements above, please complete the Return/Exchange Form located on the back of your invoice and include it with your return. Please send your unwanted merchandise to our Returns Department via the United States Postal Service. We strongly recommend obtaining tracking and/or insurance before mailing your package. If you no longer have your invoice, you can print a copy of our Return/Exchange Form from our website.

Refunds

Once your return has been received and approved, your refund will be processed to the original form of payment. Please allow 8–10 business days for the credit to appear on your account, depending on your financial institution.

Final Sale Items

All FINAL SALE leotards, including leotards priced at $24.99 or less, are not eligible for return or exchange.

Start Return

Exchanges

k-Bee Leotards will exchange any unused item, with tag attached, within 30 days of purchase. The buyer is responsible for all shipping charges.

Please fill out the entire Return/Exchange Form on the back of your invoice and return your unwanted merchandise to us via United States Postal Service. k-Bee is not responsible for lost returns and recommends insuring your package. If you no longer have your invoice, you can print a Return/Exchange form from our web site.

To speed up the process, we recommend ordering the new item needed online, then shipping back the unwanted item for a return instead of an exchange.

Start Exchange

Repairs/Defective Items

k-Bee will repair (APPROVED) defective merchandise within 30 days of purchase. In order for us to resolve your repair in the quickest way possible, we ask you to please fill out our Repair Request Form.

Print out the Repair Request Form, complete all requested information, and include it with the defective leotard. (address located on form)

All garments must be washed properly prior to sending back to our Quality Team. Soiled/Dirty items will be sent back to the customer without repair.

Special Orders

Special orders are non-refundable/non-exchangeable.

Warranty

k-Bee is not responsible for color transference on any leotards that have been custom designed. For best results, we recommend avoiding combining dark colors with light colors. We strongly recommend avoiding combining reds and pinks with whites and/or silvers.

k-Bee Leotards guarantees any item against manufacturer’s defects for 30 days. We will exchange faulty products for the exact same item. All shipping charges will be paid by k-Bee Leotards. If the same item is out of stock please contact us.

If you have any further questions regarding our policies, or have questions or comments about our site, please feel free to contact us.