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Returns / Exchanges
Customer satisfaction is very important to us. We want you to be completely satisfied with your k-Bee purchase. If you're not, just return it!
Returns
k-Bee Leotards will refund the full purchased amount, excluding shipping and handling, on any unused item, with tag attached, within 30 days of purchase. Please fill out the entire Return/Exchange Form on the back of your invoice and return your unwanted merchandise to us via United States Postal Service. k-Bee is not responsible for lost returns and recommends insuring your package. If you no longer have your invoice, you can print a Return/Exchange form from our web site.
For orders placed with Free Shipping, if you return all or part of an order and your total no longer equals US$95 or more, the standard shipping charge will be subtracted from the refund issued.
Exchanges
k-Bee Leotards will exchange any unused item, with tag attached, within 30 days of purchase. The buyer is responsible for all shipping charges. Please fill out the entire Return/Exchange Form on the back of your invoice and return your unwanted merchandise to us via United States Postal Service. k-Bee is not responsible for lost returns and recommends insuring your package. If you no longer have your invoice, you can print a Return/Exchange form from our web site.
To speed up the process, we recommend ordering the new item needed online, then shipping back the unwanted item for a return instead of an exchange.
Special Orders
k-Bee is not responsible for color transference on any leotards that have been custom designed. For best results, we recommend avoiding combining dark colors with light colors. We strongly recommend avoiding combining reds and pinks with whites and/or silvers.
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